RISHISH SHUKLA

Product and Operations Manager
Noida, IN.

About

Dynamic Product and Operations Manager with over 2 years of progressive experience in driving tech-enabled solutions across e-commerce, R&D, and analytics. Proven expertise in full-stack development, automation, and AI integration, consistently delivering impactful results. Adept at optimizing product operations, enhancing customer experience, and fostering cross-functional collaboration to reduce operational costs, boost fulfillment efficiency, and accelerate agile delivery.

Work

PhysicsWallah
|

Sr. Manager | E-Com Product Operations

Summary

Leading product and operations initiatives to enhance e-commerce capabilities and streamline fulfillment processes.

Highlights

Spearheaded the development of a Google Script-based B2B application, integrating Tabulator and Uniware to increase order processing capacity by 300%.

Reduced operational time and effort, leading to significant cost savings through automation initiatives.

Developed a B2B bulk order feature with XLSX import and optimized order sorting logic based on shipping address, streamlining large-scale operations.

Ensured seamless integration of the application with Uniware for comprehensive post-order management and fulfillment.

Designed and implemented segregation logic for automated invoice generation, optimizing for SKU tax slabs.

PhysicsWallah
|

Manager | E-Com Category Management

Summary

Managed category operations, focusing on automation, stock visibility, and data-driven decision-making.

Highlights

Achieved full automation of paper consumption and purchase operations, establishing real-time stock visibility using FIFO methodology.

Optimized product operations and features for the PW store, significantly simplifying stock visibility for stakeholders.

Monitored printer performance closely and established data-driven metrics to enhance B2B operational efficiency.

Forecasted linear paper demand leveraging historical supply chain data, resulting in reduced lead times and improved inventory management.

PhysicsWallah
|

Manager | R&D Innovation

Summary

Drove innovation in R&D by implementing advanced visualization techniques and optimizing AI solution generation.

Highlights

Implemented interactive 3D visualizations, leading to enhanced user engagement and retention.

Contributed to the development and optimization of 3D models, interactivity, and AR experiences utilizing open-source tools including Model Viewer, Babylon.js, and Three.js.

Designed and established an agile operations pipeline for efficient user effort tracking and asset security.

Collaborated with cross-functional teams to develop an efficient question bank generator.

Monitored user data analytics to significantly improve user retention time and performance.

Developed AlakhAl product features and FastAPI integrations to facilitate question uploads to Cassandra DB, supporting AI solution generation.

JIO Embibe
|

Manager | Channel Operations

Summary

Managed and optimized traffic channels to drive revenue and enhance user engagement through data analysis and AI integration.

Highlights

Managed and optimized diverse traffic channels, successfully maximizing revenue generation.

Conducted in-depth analysis of data-backed user behavior, resulting in a 50% increase in user sign-ups and retention.

Collaborated closely with the tech product team to implement AI-driven features for enhanced user engagement.

ETML (McKinsey & Company)
|

Associate | Business Strategy & Analytics

Summary

Executed data-driven advertising strategies and provided analytical insights to optimize marketing spend.

Highlights

Executed data-driven advertising campaigns, optimizing Meta and Google Ads for growth and maximizing reach per unit cost through analytical insights.

Volunteer

IIT Bombay
|

College Representative, E-SUMMIT

Summary

Organized ESummit events across various colleges in the UK.

Highlights

Represented IIT Bombay and successfully organized ESummit events in multiple colleges across the UK.

IIT Roorkee
|

Organizer, Cognizance Festival

Summary

Managed and coordinated a large-scale techno-socio-managerial festival.

Highlights

Organized Cognizance, a Techno Socio Managerial Festival, featuring over 200 events and attracting 150,000 participants.

IIT Kanpur
|

Campus Ambassador, Techkriti Festival

Summary

Served as a campus ambassador for the annual technical and entrepreneurial festival.

Highlights

Acted as a Campus Ambassador for Techkriti, the annual technical and entrepreneurial festival, contributing to its outreach and organization.

Education

Indian Institute of Technology (BHU), Varanasi

M.Tech

Ceramic Engineering

Grade: 8.51 CGPA

Gurukula Kangri Vishwavidyalaya, Haridwar

B.Tech

Mechanical Engineering

Grade: 8.49 CGPA

S.S.D Education Center, Kanpur

Senior Secondary Education (XII CBSE)

Science

Grade: 90.20%

S.S.D Education Center, Kanpur

Secondary Education (X CBSE)

General Studies

Grade: 9 CGPA

Awards

State Scholarship

Awarded By

State Government (Multiple)

Awarded prestigious state scholarship on three separate occasions for academic excellence.

Competitive Exam Rank Holder

Awarded By

Various Examination Boards

Achieved notable ranks in highly competitive examinations including GATE, IITJEE, and various Olympiads, demonstrating strong academic and problem-solving abilities.

Languages

English

Fluent

Hindi

Native

Skills

Languages & Frameworks

Java, JavaScript, HTML, CSS, NodeJS, ExpressJS, MongoDB, SQL.

Libraries & Tools

Tabulator, Bootstrap, Git, JIRA, Power BI, Google Studio.

Processes

API Development, Agile Development, Product Operations, Data Analysis.

Soft Skills

Project Management, Stakeholder Coordination, Customer Experience, Cross-functional Collaboration, Problem Solving.

AI & Automation

AI Integrations, Automation, Artificial Neural Networks, FastAPI.

E-commerce & Analytics

E-commerce Operations, Supply Chain Management, Google Ads, Meta Ads, Data-driven Marketing, Traffic Channel Optimization.

3D & AR Development

3D Visualizations, 3D Models, Augmented Reality (AR), Model Viewer, Babylon.js, Three.js.

Projects

Airbnb Clone – Full Stack Web App

Summary

Developed a full-stack web application replicating core functionalities of Airbnb.

Predicting Electrical Properties of Spray Deposited TCOs using ANN

Summary

Academic project focused on developing an Artificial Neural Network model to predict material properties.